enable the crowd

Training that fits how your people work.

We don’t deliver off-the-shelf courses. We build content around your business and the role each person plays, so the training reflects the job, not just the system.

When training doesn't fit.

Training is often the last thing before go-live, which works well. The problem is when it does not happen at all, when it is just a handover, or when it is built around the system instead of the people who use it.

Adoption slows

People keep working the way they always have, logins drop, spreadsheets return, and the system you invested in takes a back seat.

Usage is inconsistent

Everyone settles into their own habits. Steps get skipped, fields get used differently, and one shared process turns into different versions across the business.

Data quality slips

People enter what they can, not what they should, and leaders cannot rely on the reports they need to make decisions.

Training that builds lastingcapability.

A complete enablement toolkit, from first analysis through to user adoption. Engage us for the full journey or for the specific support your team needs.

Training needs analysis

Identify who needs to learn what, mapping each role to the skills and confidence it needs before any content is built.

Training plan and schedule

Prepare a clear, sequenced plan aligned to your project timeline, so the right people are trained at the right time, with no gaps and no surprises.

Training course development

Develop tailored course content built to facilitate instructor-led delivery, ready to run as virtual or in-person sessions to suit your team.

Performance support materials

Create practical how-to guides and short videos people reach for in the moment, so learning continues long after the session ends.

Learning assessment

Assess learning performance and report on outcomes, giving sponsors clear evidence that capability is building, not just attendance.

Digital adoption solutions

Deploy in-app guidance where people work, with usage tracked so you can see adoption happening and provide support where it is needed most.

Your path to a confident team.

A tailored enablement experience built around your people, your processes, and your platform. Four steps, one continuous journey from learning need to lasting capability.

01 Discover

Understand your people

Analyse the learning needs of your people, their roles, and where confidence gaps sit before anything is built.

02 Design

Plan the experience

Shape a role-based learning plan mapped to your processes and platform, built to inspire and to educate.

03 Develop

Build tailored content

Create training content your people recognise as their own, relevant to the work they do every day.

04 Deliver

Engage and embed

Run engaging sessions that build the confidence and capability your team needs to use the new system.

What makes us different.

We bring deep platform experience, a focus on the work your people do, and change and training delivered together.

Trusted training partner

Since 2012, Salesforce has trusted us to deliver their certification courses to individual learners and develop organisation-wide training programs for their customers. While Salesforce is our home ground, we bring that same rigour to any technology rollout.

Training built around your business

Off-the-shelf content teaches a standard, out-of-the-box system. We design role-based learning around your processes and your configuration, so people learn how they will use it.

Change and training together

Most organisations bring in separate providers for change and training. We do both, so they are designed as one from the start. People are not just taught the system, they are brought along to adopt it, which is what makes new ways of working stick and the capability last.

How we have added value for our clients

Hear from the leaders we have worked alongside, and the difference it made for their people.

Wish we engaged with TrainTheCrowd earlier. The strategy and training provided was exceptional and would have saved us a lot of time.

Geoff White — Associate Director, Mater at Home

Excellent training on many items that I was unaware of that will assist in our day-to-day activities.

Training Participant — Veolia

Great collab experience with TrainTheCrowd. Not only did they upskill everyone on Salesforce, they knew what we needed and how to work well with our team.

Olivia del Rosario — Business Analyst, Compassion Australia

TrainTheCrowd enabled HammondCare to launch a new client management system in an almost impossible timeframe. We couldn’t have reached our launch date without them.

Salesforce Product Owner - HammondCare

CONTACT US

Let's talk.

Whether you’re preparing for a new rollout or looking to get more from technology already in place, we’d love to hear from you.

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